Privacy Policy

Effective Date:

StandOUT (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or participate in our programs and services, including the StandOUT Job Readiness Program (SOJRP).

1. Information We Collect

We may collect the following types of information:

2. Personal Information

When you register for our programs or complete forms, we collect information including:

• Full name
• Email address
• Phone number (including WhatsApp number)
• Payment and billing information
• Location (city/country)
• Educational background and employment status
• Other data relevant to career readiness or program delivery

3. Automatically Collected Data

We use cookies and analytics tools to collect technical data when you interact with our site:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on site

4. How We Use Your Information

We use your information to:

• Process event registrations and payments
• Deliver program content, reminders, and updates via email, WhatsApp, and SMS
• Send follow-up surveys and assessments for monitoring and evaluation (M&E)
• Improve our services, content, and user experience
• Comply with legal or regulatory obligations

We may share your data with trusted platforms used to deliver and manage our services, including:

• Google Forms – for form submissions
• WooCommerce – for payment processing
• PayNow – for payment processing
• WhatsApp Business API – for messaging reminders and follow-ups
• MailerLite – for program communication
• Airtable – for secure participant data storage and reporting
• Cal.com – for scheduling 1-on-1 coaching sessions
• Google Workspace (Drive, Docs, Meet, etc.) – for document sharing and video calls

Each of these services has its own privacy practices and complies with their respective privacy and data protection laws.

6. Data Storage and Retention

We retain participant information for as long as necessary to fulfill the purposes outlined in this policy, including program tracking and long-term reporting. All data is securely stored on protected platforms (e.g., Airtable, Google Drive).

7. Your Rights

You have the right to:

• Access and request a copy of your personal data
• Request correction or deletion of your data
• Withdraw consent from receiving marketing or follow-up communication
• Lodge a complaint with a supervisory authority, if applicable

To exercise these rights, please contact us at [Insert Contact Email].

8. Children’s Privacy

Our general Services are intended for individuals aged 16 and older. We may offer specific educational programs designed for secondary school students aged 16-17, and we collect personal information from these participants only with appropriate consent.

• For users under 16 years of age: We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
  
  
• For users aged 16-17 years: For our educational programs specifically designed for secondary school students:
  • We collect only information necessary to provide our services
  • We obtain consent from a parent or legal guardian before collecting personal information
  • We provide parents/guardians with the right to review and request deletion of their child’s information
  • We do not make personal information publicly available

If you believe we might have collected information from someone under the age applicable age, please contact us at the email address provided in the Contact section.

9. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. Access to sensitive data is limited to authorized team members and managed through secure platforms.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised date. Continued use of our services after changes constitutes acceptance.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please send an email to: legal@learnhowtostandout.com

We value your trust and are committed to safeguarding your personal data while helping you get noticed and get hired.